ABHISHEK SHUKLA

Logistics and warehouse management professional with 4 years of experience leading teams and optimizing supply chain operations. Skilled in inventory control, vendor coordination, and dispatch management. Seeking to contribute to efficient supply chain management in a dynamic organization.

Shiv nagar naubast khurd sitapur road lucknow
0
Languages
0
Skills
Work Experience
Assistant Team Lead ( Delhivery) Assistant Team Lead ( Delhivery)
Present
  • Manage daily operations and resolve customer escalations to ensure timely issue resolution. Coordinate rider allocation and monitor productivity to optimize delivery routes. Oversee early dispatch processes to improve operational efficiency. Track rider performance metrics and report findings to drive improvements. Communicate effectively between teams to support smooth operations.
  • Operation Exective ( Shyam Swaad The Mithai Shop )
  • Oversee daily sales operations to ensure efficient workflow and high customer satisfaction. Maintain cash records for all transactions to ensure financial accuracy. Manage inbound and outbound activities to keep inventory levels optimal. Implement quality control measures to uphold product standards. Assist in training new staff on operational procedures and customer service. Monitor sales performance and develop strategies to boost revenue.
Team Leader
Flipkart
May 2023 — May 2025
  • Supervise and guide delivery executives and warehouse staff
  • Allocate daily tasks, delivery zones, and shift schedules
  • Ensure smooth last-mile delivery of shipments
  • Monitor parcel scanning, sorting, and dispatch timelines
  • Track delivery targets, success rates, and team productivity
  • Address delays, route issues, and customer complaints promptly
  • Train new delivery executives on SOPs, safety rules, and Flipkart standards
  • Conduct regular briefings on performance goals and quality control
  • Maintain accurate records of shipments, rider attendance, and daily reports
  • Coordinate with the area hub manager and customer support teams
  • Ensure team follows Flipkart policies, traffic rules, and package handling protocols
  • Conduct safety drills and equipment checks
May 2025 — Dec 2025
Sorting Executive
Flipkart
Sep 2021 — Dec 2021
  • Sorted parcels accurately and efficiently to meet dispatch timelines
  • Coordinated with delivery teams to ensure timely shipment processing
Mar 2022 — May 2025
Skills
Inventory ManagementSupply Chain CoordinationShipment TrackingVendor CoordinationDispatch OperationsTeam LeadershipDocumentationTime ManagementProblem SolvingVendor & Transport CoordinationDocumentation & Reporting
Education
Diploma
MD College of Pharmacy
2023 — 2025
Languages
Hindi
Fluent
English
Fluent
Hobbies / Interests
Team Sports (Cricket & Football)
Public Speaking & Group Discussions
Reading Motivational Books
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