{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Abdennabi Echiny",
    "summary": "Driven by a strong enthusiasm to enhance my career through diverse job opportunities, I am constantly eager to move forward and embrace new learning experiences. My consistent passion for learning has allowed me to gain a variety of valuable experiences, enabling me to adapt and excel in different roles.",
    "location": "Daoudiate, Marrakech 40000"
  },
  "work": [
    {
      "company": "Sunrise YOL",
      "position": "Customer Service and Sales Representative",
      "location": "131 Allal Al Fassi Blvd, Marrakech 40000",
      "current": true,
      "highlights": [
        "Assisting clients with billing admin and technical issues along with prospecting in order to sell and promote products online"
      ]
    },
    {
      "company": "Majorel",
      "position": "Senior Line Specialist",
      "location": "131 Allal Al Fassi Blvd, Marrakech 40000",
      "current": true,
      "highlights": [
        "Assist internal customer service agents in resolving the most complex issues related to reservations in Booking.com . Provide guidance and assistance to three parties: clients, accommodations, and also participate in developing future strategies to ensure the smooth operation of the company."
      ]
    },
    {
      "company": "Career Center ISTAHT",
      "position": "Career Counselor",
      "location": "ISTAHT Marrakech",
      "current": true,
      "highlights": [
        "Promote young people's access to quality career development services.",
        "Participate in various workshops to improve skills and soft skills in line with market demands."
      ]
    },
    {
      "company": "Majorel Africa",
      "position": "Customer Service Advisor",
      "location": "131 Allal Al Fassi Blvd, Marrakech 40000",
      "endDate": "2024-07",
      "highlights": [
        "Assist French and English-speaking customers with Booking.com products, hotel reservations, taxi services.Follow up on requests and ensure high-quality service.Take notes on feedback and handle complaints."
      ]
    },
    {
      "company": "Kappa Club Royal Atlas Hotel and Spa",
      "position": "Multi-skilled touristic Entertainer",
      "location": "Agadir, Morocco",
      "endDate": "2019-09",
      "highlights": [
        "Welcome Guests Provide Information and Guidance, Organize Activities, Handle Complaints, Performing shows, leading activities, and ensuring guests are having a fun and enjoyable experience."
      ]
    }
  ],
  "education": [
    {
      "institution": "Specialized Institute of Applied Technology in Hospitality and Tourism",
      "degree": "Diploma",
      "field": "Touristic entertainment",
      "startDate": "2018-10",
      "endDate": "2020-09"
    },
    {
      "institution": "Cadi Ayyad University, Faculty of Letters and Human Sciences",
      "degree": "Bachelor of Arts",
      "field": "English Studies",
      "startDate": "2015-10",
      "endDate": "2018-07"
    },
    {
      "institution": "Ibn Rochd High School",
      "degree": "High School Diploma",
      "startDate": "2013-09",
      "endDate": "2014-06"
    }
  ],
  "skills": [
    "Social networks",
    "Communication",
    "Time Management",
    "Teamwork",
    "Problem-Solving",
    "Microsoft office",
    "Educatability",
    "Volunteering",
    "Traveling",
    "Boxing",
    "Music",
    "Creativity",
    "Punctuality"
  ],
  "languages": [
    {
      "language": "Arabic",
      "fluency": "Advanced"
    },
    {
      "language": "French",
      "fluency": "Fluent"
    },
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Spanish",
      "fluency": "Basic"
    }
  ],
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      "Majorel Africa",
      "Multi-skilled touristic Entertainer",
      "Kappa Club Royal Atlas Hotel and Spa",
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      "English Studies",
      "Social networks",
      "Communication",
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      "Teamwork",
      "Problem-Solving",
      "Microsoft office",
      "Educatability",
      "Volunteering",
      "Traveling",
      "Boxing",
      "Music",
      "Creativity",
      "Punctuality",
      "Arabic",
      "French",
      "English",
      "Spanish"
    ],
    "yearsOfExperience": 0,
    "seniority": "mid",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
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    "lastModified": "2026-10-23T00:12:26.068Z",
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}